About Us

Bistro Vino K.K.
Dai II Toei Building 602
1-17-1 Nishi Gotanda
Shinagawa-ku, Tokyo Japan 141-0031
Tel : +81 -(0)3-6417-9277
Fax: +81-(0)3-6800-0877
President & CEO: Robert Rann

About Us

BISTRO VINO K.K. Searches the globe for the latest and greatest wines makers and then brings their wines direct to you, the end buyer at incredible savings to you.

We offer free shipping with the minimum order of 6 bottles or more.

As long as you buy the minimum amount of wine as stated on the front page, shipping is free to anywhere in Japan.

Do I have to create an account to receive alerts about great value wines from Bistro Vino?
No, You can receive alerts without having to create a user account. You do however need to register an account to buy wine.

How long before I receive my wine?
All orders are shipped between 1-2 business days from receipt of your order. If for some reason you haven’t received your order within 5 days, please email us so we can resolve your order.

If I missed a wine that was for sale on the site, can I back order it?
We can’t promise we can find more your favorite wine, but let us know and we will do our best to see if we can get more.

Can I be notified of a wine type that I like?
Yes , In your Account Section you can Modify your Alerts to select the type of wines you wish to be notified of as they become available and you can change this anytime.

Is it Free to sign up for Alerts and easy to purchase wine from Bistro Vino?
Yes, it’s free

We ship anywhere in Japan.

Do we offer shipping by Cool Bin?
Yes, of course

What if the wine I bought was “corked” or has gone bad?
Contact us and we will gladly provide you with a replacement bottle or a refund if we are out of stock. It is not uncommon to run across a bad bottle of wine from time to time.Your Satisfaction is our top priority.